Our business spans four core verticals HERO, Torch Wireless, LinkUp Mobile, and Managed Marketing Services, each focused on bridging critical financial and connectivity gaps in underserved communities. SurgePays goes beyond addressing immediate needs by operating in a high-growth market with solutions built for scale. Every service we deliver is aligned with our mission to provide essential products with efficiency, accessibility, and long-term impact.
About The Company
Who We Are
We don’t just offer services, we empower local retailers and community stores to become hubs of digital and financial access. With a scalable infrastructure and a proven business model, SurgePays is positioned to capture market share in two explosive verticals: prepaid wireless and digital financial transactions.
Vision
We are at a pivotal inflection point, with a growing footprint of 9,000+ retail partners, SurgePays has laid the infrastructure to reach cash flow positive by the end of 2026. Our mission is to become the leading provider of community based wireless and financial services by:
1. Scaling with low incremental costs through our proprietary MVNE technology (HERO)
2. Driving recurring, high-margin revenue across wireless and fintech segments.
What We Do
Our Mobile Virtual Network Enabler platform is a turnkey "wireless business in a box." HERO powers third-party MVNOs. 3 partners launched, 2 more in the pipeline, serving hundreds of thousands.
Torch Wireless provides Lifeline-supported wireless connectivity to underserved communities across the U.S. Through compliant enrollment and scalable distribution, Torch ensures reliable access to essential communication services where affordability matters most.
LinkUp Mobile is a prepaid wireless brand offering reliable, no-contract service with transparent pricing. Distributed through neighborhood retail partners nationwide, LinkUp enables easy activation and positions SurgePays to capture expanding demand in underserved prepaid markets.
Our Managed Marketing Services transforms checkout counters into powerful digital marketing engines. With dynamic in-store touchscreen displays, it allows retailers to engage customers at the point of sale, promote targeted offers, and create a more interactive and profitable shopping experience.
MVNO Communications
SurgePays’ Mobile Virtual Network Operator (MVNO) business delivers high-speed, reliable, and affordable wireless services by leveraging agreements with national telecom leaders. Generating 86% of our 2023 operating revenue, this segment is central to our growth, offering subsidized and prepaid options to meet diverse financial needs.
Retail POS Software
Our Comprehensive Platform Services segment is tailored to the needs of retailers, using advanced POS technology to elevate operational efficiency and customer engagement. Through SurgePays Prepaid Wireless Top-ups and Managed Marketing Services, we deliver innovative transaction and marketing solutions that transform how thousands of convenience stores operate.
Prepaid Top-ups: Wireless Activations and Payments
Our Prepaid Wireless Top-Ups platform empowers convenience store to handle top-ups for all major wireless brands efficiently. Additionally, it supports debit and gift card activations, creating a seamless, all-in-one payment processing solution. This functionality not only drives recurring revenue but also unlocks critical customer insights, allowing us to offer targeted promotions that increase retention and incremental sales. By presenting customers with a comparable LinkUP wireless plan at the point of transaction, we maximize opportunities to upsell higher-margin brands, further enhancing growth.
Managed Marketing Services
Managed Marketing Services transforms POS terminals and customer-facing screens into powerful engagement tools. This patent-pending touchscreen application enables in-store marketing campaigns, loyalty program enrollment, and even QR code scanning for streamlined customer interactions. SurgePays’ In-store Marketing replaces traditional posters with smart TVs, displaying interactive QR-code ads and real-time coupon redemptions, creating a measurable impact on store revenue and customer satisfaction.
By capturing detailed analytics, Managed Marketing Services offers merchants actionable insights to drive growth and foster customer loyalty. This Software as a Service (SaaS) solution is compatible across various devices, positioning Managed Marketing Services as a high-value asset for retailers and a significant revenue driver for SurgePays.
Prepaid Services
Our prepaid plans deliver flexibility, with contract-free, affordable solutions that provide unlimited talk and text across the USA, Mexico, and Canada—no credit checks or hidden fees. Through LinkUp Mobile, we leverage our purchasing power and established retailer relationships to offer low-cost SIM kits at convenience stores, creating accessible, local service hubs.
Our distribution strategy centers on empowering local community stores as trusted service points, where activations and payments are seamlessly integrated into customers’ routines. This approach not only drives subscriber growth but builds loyalty, allowing customers to switch from competitors effortlessly. By meeting customers in familiar locations, we strengthen long-term relationships and fuel sustainable growth.
